Conducting partner search, I have found an interesting profile, how can I contact the profile holder?
As a free member, you are entitled to "Express Interest" - A regulation message will be sent on your behalf informing the profile holder that you wish to correspond to him or her.
As a paid member, the contact information is open to you. Initially, you can send your own message - called the "Personalized Message", where we don't intervene in your correspondence with the profile holder(s). You can send any number of Personalized Messages to a profile holder once it is accepted from the other end, which may even contain your contact information.
Why am I not able to "Send Interest" again to the same profile holder?
Since 'Send Interest' is the regulation message sent across by us on your behalf, there's no use sending the same message again, since the content of the message remain unaltered. So, we don't allow you to 'Send Interest' message again to the same profile holder.
Will anybody be able to reply to the Interest sent to them by me?
A Free Member can reply to "Interest" by sending his/her approval/decline for the same. But this is where your correspondence ends with that profile holder. You need to become our Paid Member in order to continue your correspondence with him/her.
I have not received the "Approval" or "Decline" against the Interest Sent by me to a member at your site. How can I contact him/her again?
Since as a Free Member, you cannot Send Interest again to the same member, you need to get our Paid Membership in order to contact him/her again by sending a Personalized Message of your own.
Can I as a paid member, send and receive messages from members who have FREE membership?
Yes, you can. As a Paid member you can send Personalized Messages to the FREE members and they can also reply back to your query by logging into their folder and using "Personalized Messages Received" section. But a Free member can only send you "Express Interest" & not a "Personalized Message".
How can I keep track of the messages initiated and received by me?
A separate section has been designed to help you to keep a track of the correspondence you have made as well as the correspondence being made to you on the site. To check all the options just Login to Your Folder.
What is the option of "My Favorites"?
This is our facility to ease off your effort in browsing through the search result pages to find a suitable match. There's a possibility that you come across one or more interesting profiles to which you would like to get back later, after you have finished with the search. What you can do is that you can add the profile to "My Favorites" through the link "Add To My Favorites" given at the top of every profile's detail page. The profiles which are bookmarked by you can be reviewed by you any time through the link "My Favorites" given in your folder.
Do you also send me newly posted profiles that match my "Looking For Criteria"?
Yes, we do send you the profiles whose attributes are in accordance with the looking-for criteria specified by you as our endeavor is to do our best for you.
Do you delete all the contacts from "Personalized Messages" section, after a specified period of time?
No. Your 'Personalized Message' remains in the folder for an unlimited period of time.
If I delete my profile, what will happen to my contacts?
As soon as you delete your profile your all contact information will be deleted everywhere from Matrimonialsindia.com.
I have to send the same Personalized Message to many members. Can I save that message and use it for later?
In order to solve this problem of yours, we provide you with a unique feature of "Templates". Here, you can save your own personalized messages as templates by selecting the check box provided under every personalized message box. The templates saved by you can be used, while sending Personalized Messages to any profile holder at MatrimonialsIndia.com.
